Shipping policy
Thank you for visiting and shopping at ERGOGRIP. The following terms and conditions constitute our Shipping Policy.
Domestic Shipping (USA Only)
We ship exclusively to addresses within the United States, including U.S. Territories and APO/FPO/DPO addresses. We do not offer international shipping at this time.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
We are pleased to offer Free Standard Shipping on all orders across the United States.
| Shipping Option | Estimated Delivery Time | Cost |
| Standard Shipping | 3–7 business days | FREE ($0.00) |
| Expedited Shipping | 2–3 business days | $9.99 |
| Overnight Shipping | 1 business day | $19.99 |
Delivery delays can occasionally occur due to carrier issues or weather conditions.
How Do I Check the Status of My Order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24–48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us with your name and order number:
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Email: support@ergogrip.store
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Phone: +1 512-327-7040
Lost, Damaged, or Missing Packages
If you received your order damaged, or if your tracking shows delivered but you haven't received it, please contact the shipment carrier or our support team directly at support@ergogrip.store or +1 512-327-7040. Please save all packaging materials and damaged goods before filing a claim.